5CA – Zendesk Optimization Consultant | Bahrain Jobs (2022)

5CA Jobs 2022 – Apply For Zendesk Optimization Consultant Vacancy : 5CA has given an employment notification for the recruitment of Zendesk Optimization Consultant position. Those Candidates who are interested in the vacancy should check all details regarding this 5CA hiring, if they find themselves eligible then they may apply online for  Zendesk Optimization Consultant job in 5CA.

5CA Careers 2022 Hiring For Zendesk Optimization Consultant Jobs:

Persons who want to be an employee at 5CA , should check all details like qualification they need for 5CA jobs, required age for 5CA vacancy, what is selection procedure in 5CA , how to apply for 5CA vacancy etc, etc…. after reading carefully 5CA official job notification, they may apply for their deserving vacancy in 5CA.

5CA Careers 2022 : Zendesk Optimization Consultant Vacancies Brief Details:

Recruitment Organization 5CA
Vacancy Name for which 5CA Hiring Zendesk Optimization Consultant 
Job Location Middle East (Remote) - Bahrain

Job Description For Zendesk Optimization Consultant Vacancies In 5CA 2022:

Zendesk Optimization Consultant

By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.


As a Zendesk Optimization Consultant you will be responsible for optimizing the Zendesk solutions for our clients. You will act as a consultant towards our clients, giving proactive advice, contributing in optimization workshops and executing optimizations in the Zendesk solution. In this role, you will work directly with clients and our internal Zendesk and tech teams. 

The job

This position requires you to have experience in consultancy in CRM systems and optimizing customer experience/support processes. You will use your talent in discovering optimization opportunities and be a good communicator with a proactive mindset. The job also requires good project management skills.


  • Client advisory for Zendesk solution and it’s integration possibilities.
  • Executing Zendesk/CRM optimizations for clients.
  • Contributing as Zendesk domain expert in client workshops.
  • Creating optimization strategy roadmaps together with our clients and internal automation team.
  • Work closely with Automation, Information Security, Architect Office, and Product Owner to deliver CRM components of larger scale projects.

Job Requirements

  • 3+ years Zendesk consulting or support experience / equivalent CRM experience
  • Zendesk Admin Qualification
  • Experience in improving CX processes
  • Experience in omnichannel integrations
  • Agile Project Management experience (e.g. Scrum)
  • Excellent communication skills in English, both written and verbal
  • Team player, proactive and inventive

We offer

  • A salary matching market standards including secondary benefits and vacation days.
  • A fast-growing organization (double-digit growth!) and international, inclusive company culture.
  • An inspiring environment with young, brilliant, and creative professionals with which you will have lots of fun at the office.
  • Office in a great location in Utrecht: two minutes from the central train station.
  • Continuous learning and plenty of opportunities for growth within your field of expertise.

You have the right to withdraw your consent and request deletion of your personal data at any time. In that case, all processing operations that were based on your consent and took place before the withdrawal of consent remain valid.

As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and/or Instagram. For further details, please refer to our privacy policy.

Online Applying Procedure For 5CA Vacancies 2022: 

Click on Apply Button given on Right upper side and follow the steps.

Job Information

Publish date: 12 Nov 2022

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