Four Seasons Hotels and Resorts – CORE Agent | Bahrain Jobs (2022)

Four Seasons Hotels and Resorts Jobs 2022 – Apply For CORE Agent Vacancy : Four Seasons Hotels and Resorts has given an employment notification for the recruitment of CORE Agent position. Those Candidates who are interested in the vacancy should check all details regarding this Four Seasons Hotels and Resorts hiring, if they find themselves eligible then they may apply online for  CORE Agent job in Four Seasons Hotels and Resorts.

Four Seasons Hotels and Resorts Careers 2022 Hiring For CORE Agent Jobs:

Persons who want to be an employee at Four Seasons Hotels and Resorts , should check all details like qualification they need for Four Seasons Hotels and Resorts jobs, required age for Four Seasons Hotels and Resorts vacancy, what is selection procedure in Four Seasons Hotels and Resorts , how to apply for Four Seasons Hotels and Resorts vacancy etc, etc…. after reading carefully Four Seasons Hotels and Resorts official job notification, they may apply for their deserving vacancy in Four Seasons Hotels and Resorts.

Four Seasons Hotels and Resorts Careers 2022 : CORE Agent Vacancies Brief Details:

Recruitment Organization Four Seasons Hotels and Resorts
Vacancy Name for which Four Seasons Hotels and Resorts Hiring CORE Agent 
Job Location Manama, Capital Governorate, Bahrain

Job Description For CORE Agent Vacancies In Four Seasons Hotels and Resorts 2022:

CORE Agent

Job Description

We are seeking a Communications and Reservations(CORE) Agent to join Four Seasons Hotel Bahrain Bay team.

As the voice of the hotel, the CORE Agent ensures that all communication channels operate flawlessly, including the hotel’s communications system and perform other duties or projects as assigned by hotel management and staff (Processing new reservations, updating and cleaning up online reservations, answering reservations calls / Aspire test calls and inbox emails, processing daily , monthly reports, performs installation of telephone, facsimile or high-speed Internet services in the guest room or public area meeting space)

Job Summary

  • Being professional with excellent phone skills, ability to multitask, problem solving and have a passion for service and hospitality along with a pleasant voice and a positive attitude to achieve maximum guest satisfaction while complying with all Four Seasons’ policies, ability to understand and have full knowledge of Hotel Information.
  • Ability to use all systems and comfortable with all applications (Golden, Chat, Hotsos or any new application as needed) as well as communicating over the telephone.
  • To positively accept any changes within the department and scheduling’s needs in light of business demands.
  • Responds swiftly and effectively in any hotel emergency or safety situation.
  • Ability to be a team player, work harmoniously and professionally with co-workers and superior
  • Night shift will be requested for male employee.

Job Functions

  • Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with high-speed Internet service, telephone and facsimile services, hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Utilizes and ensures proper working condition of the telephone switchboard, the hotel computer systems (e.g. property management, paging and radio systems), high-speed Internet system and facsimile machines.
  • Recite all information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the hotel.
  • Be able to handle security issues such as Fire alarm procedures, calling the house doctor and Guest/ Staff confidentiality.
  • Assist with guest complaints.

Skills And Abilities

  • Previous work experience in Reservations & Revenue - Guest communications is required
  • Experience in similar role 1-4 years is preferred.
  • Reading, writing and oral proficiency in the English language is a must.
  • Computer knowledge & telephone skills, to organize and keep proper filing system.
  • Able to work on shifts, weekend and public holidays.
  • Luxury hotel experience in a similar level.
  • College education or equivalent experience preferred.
  • Arabic Language is a plus.

Online Applying Procedure For Four Seasons Hotels and Resorts Vacancies 2022: 

Click on Apply Button given on Right upper side and follow the steps.

Job Information

Publish date: 06 Nov 2022

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